FAQs

We’re at the start of our journey! 

Sign up to register your interest in becoming a Bristol Pay pioneer user

FAQs

We’re at the start of our journey! 

Sign up to register your interest in becoming a Bristol Pay pioneer user

All your Bristol Pay Questions Answered

If we’ve missed something, or for more information, don’t hesitate to contact us.

All your Bristol Pay Questions Answered

If we’ve missed something, or for more information, don’t hesitate to contact us.

General

Bristol Pay is an online account for administering online sterling transactions. Bristol Pound was a distinct local currency tied to the Sterling. 

The Bristol Pound’s primary goal was localisation and keeping money in Bristol. Bristol Pay is building on that goal, and wants to create a scalable, mass-use platform for and by Bristol; one that reinvests transaction charges into our city, and encourages us all to take part in its future. For this reason, Bristol Pay, unlike the Bristol Pound, will not be limited to use within local businesses only, but will have a much wider scope of participating businesses. 

The Bristol Pound was partnered with, and backed up by, the Bristol Credit Union. Bristol Pay will be partnered with Payji, who will be providing all the digital and payment infrastructure for Bristol Pay.

E-money is broadly defined as an electronic store of monetary value, on a device that may be widely used for making payments to other platforms, businesses and people. 

An e-Wallet refers to an electronic device, online service, or software program that allows one party to make electronic transactions with another party.

By opening a non-profit Bristol Pay account, you will be helping to:

  • Prevent money leaving our city each year through transaction charges.
  • Drive some of this money into supporting local social and environmental projects instead, (chosen by Bristol Pay account holders).
  • Build a fairer, greener and stronger Bristol for everyone.

Bristol Pay is still in the works for point of sale payments, but you can join us today and be the first to know the latest product developments and partnerships.

Any profit Bristol Pay makes from transaction charges after running costs will be reinvested into social and environmental projects in Bristol.

We aren’t going to be able to generate surpluses straight away, but once we have enough business members and partners (we have big ones in the pipeline already!) and our personal user base is big enough, we can start generating returns for Bristol’s communities.

The projects our scheme supports will be decided by our Bristol Pay account holders.

Not yet. We are the first to try this, but we have hopes to expand our model to other cities in the UK and across the world – we’ve had plenty of interest already!

Using Bristol Pay

Opening a Bristol Pay account is easy and takes minutes. Just click the ‘Sign up’ button in the top right hand corner of the website and follow the instructions.

Bristol Pay works like any other account. When we are fully up and running you will be able to transfer money, set up recurring payments and pay at the till by card or phone

A Bristol Pay account will cost nothing to open or keep open.

Yes. Bristol Pay operates in a similar fashion to Google Pay or other e-wallets, but with many of the functions of an online bank account.

A lot of Bristol Pay’s functionality will be through the app, but there will be full functionality on the desktop portal, and a payment card will allow for payments without the app.

The Bristol Pay app will be available to download late 2020. Sign up to the Bristol Pay newsletter to receive updates.

Bristol Pay is powered by Payji. The Payji e-money platform has been tried and tested over a near 10-year period, processing millions of pounds of transactions without skipping a heartbeat. Payji is the result of a plan to put the technology to use for social good.

Yes. Payji operates the app and payments aspect of Bristol Pay. It is backed by an E-Money Institution (EMI), regulated by the Financial Conduct Authority, so is subject to the e-Money regulatory framework. Find out more on the FCA website.

General

Bristol Pay is an online account for administering online sterling transactions. Bristol Pound was a distinct local currency tied to the Sterling. 

The Bristol Pound’s primary goal was localisation and keeping money in Bristol. Bristol Pay is building on that goal, and wants to create a scalable, mass-use platform for and by Bristol; one that reinvests transaction charges into our city, and encourages us all to take part in its future. For this reason, Bristol Pay, unlike the Bristol Pound, will not be limited to use within local businesses only, but will have a much wider scope of participating businesses. 

The Bristol Pound was partnered with, and backed up by, the Bristol Credit Union. Bristol Pay will be partnered with Payji, who will be providing all the digital and payment infrastructure for Bristol Pay.

 E-money is broadly defined as an electronic store of monetary value, on a device that may be widely used for making payments to other platforms, businesses and people. 

An e-Wallet refers to an electronic device, online service, or software program that allows one party to make electronic transactions with another party.

By opening a non-profit Bristol Pay account, you will be helping to:

  • Prevent money leaving our city each year through transaction charges.
  • Drive some of this money into supporting local social and environmental projects instead, (chosen by Bristol Pay account holders).
  • Build a fairer, greener and stronger Bristol for everyone.

Bristol Pay is still in the works for point of sale payments, but you can join us today and be the first to know the latest product developments and partnerships.

Any profit Bristol Pay makes from transaction charges after running costs will be reinvested into social and environmental projects in Bristol.

We aren’t going to be able to generate surpluses straight away, but once we have enough business members and partners (we have big ones in the pipeline already!) and our personal user base is big enough, we can start generating returns for Bristol’s communities.

The projects our scheme supports will be decided by our Bristol Pay account holders.

Not yet. We are the first to try this, but we have hopes to expand our model to other cities in the UK and across the world – we’ve had plenty of interest already!

Using Bristol Pay

Opening a Bristol Pay account is easy and takes minutes. Just click the ‘Sign up’ button in the top right hand corner of the website and follow the instructions.

Bristol Pay works like any other account. When we are fully up and running you will be able to transfer money, set up recurring payments and pay at the till by card or phone.

A Bristol Pay account will cost nothing to open or keep open.

Yes. Bristol Pay operates in a similar fashion to Google Pay or other e-wallets, but with many of the functions of an online bank account.

A lot of Bristol Pay’s functionality will be through the app, but there will be full functionality on the desktop portal, and a payment card will allow for payments without the app.

The Bristol Pay app will be available to download late 2020. Sign up to the Bristol Pay newsletter to receive updates.

You can find a map and listing of all participating businesses on our website. Our app will also allow you to check who accepts Bristol Pay on the go.

We are working with the council towards expanding the use of Bristol Pay in their services.

Bristol Pay is powered by Payji. The Payji e-money platform has been tried and tested over a near 10-year period, processing millions of pounds of transactions without skipping a heartbeat. Payji is the result of a plan to put the technology to use for social good.

Yes. Payji operates the app and payments aspect of Bristol Pay. It is backed by an E-Money Institution (EMI), regulated by the Financial Conduct Authority, so is subject to the e-Money regulatory framework. Find out more on the FCA website.

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Sign up to the Bristol Pay Newsletter

OFFICE

Engine Shed

Station Approach 

Bristol BS1 6QH

Reg#07346360

SAY HELLO

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